Vosila Server
Support
Vosila ServerSupport provides a full
spectrum of support services for your critical Microsoft
business systems. With three levels of superior support
offerings: Standard, Silver or Gold – we’re
certain to have a package that will suit your needs.
At the core of our ServerSupport
offerings is superior MS SQL Server DBA support. The ServerSupport
team have extensive experience in both training and service
in this technology domain, which means we can provide excellent
support and administration of MS SQL, MS Windows Server,
MS IIS and MS Exchange Server environments, and at a very
low cost. We have designed a simple tiered support structure
to give you the freedom to choose the type of support that
best suits your needs.
Standard ServerSupport
Standard ServerSupport is our entry-level
support offering. It is a very economical way to get excellent
support for your Microsoft server environments. Features
of this offering include:
| • |
Support
during normal business hours (8:00am to 6:00pm AEST,
Monday to Friday) on all the above technologies. |
| • |
Guaranteed
4-hour response time to support calls. |
| • |
Access
to an hourly rate of just $120.00 per hour for work
performed during business hours (after hours support
work is billed at $240 per hour.) The Standard ServerSupport
investment is only $330.00 per month. |
Silver ServerSupport
Our Silver ServerSupport offering
is the same as Standard support, but with these additional
features:
| • |
Guaranteed
2-hour response time to support calls. |
| • |
Two
free 15-minute support phone calls with one of our
specialists per month The Silver ServerSupport investment
is only $580.00 per month. |
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